Newsletter
Thank You!
A
big “THANKS!” goes out everyone that returned our Customer Satisfaction
Survey. We are using your responses and comments to improve our services.
We’d also like to congratulate everyone chosen to receive a free month of
monitoring because, in today’s economy, a little bit goes a long way.
Did You Know?
Cellular Monitoring
Cellular alarm monitoring can transmit all of your home security signals. It costs less and is more secure than using a standard telephone line. If you aren’t going to be using a home phone line for anything other than your alarm monitoring, it would be a good idea to use cellular monitoring. The cellular monitoring unit is about the size of your hand and sits above the control panel, and since it sends alarm signals wirelessly, there is no exterior phone line that can be cut to disable the alarm system. Call for our current rates on cellular units and monitoring. Note: Your alarm system cannot be monitored without a landline unless you have a cellular unit.
Passwords
It is important that everyone who has authorized access to your alarm system knows the correct password. This is the word that the monitoring station will ask you for when they call you after receiving a signal from the alarm. If you do not know your password, please call our office with information to verify your identity and we will happily assist you. Also remember to call us with any changes to your home, cell, work or emergency contact telephone numbers, as the monitoring company cannot contact you or anyone on your call list without proper working numbers.
Monthly Alarm Testing
We recently had an understandably irate customer call our repair department because his house was burglarized, but the police were not dispatched to his house. We discovered that the monitoring company had not received a communication signal from his alarm system in four months. This customer also admitted that he had never tested his alarm system. Regular alarm system testing ensures that the monitoring station is receiving signals that are being sent by your alarm system and may also detect problems in your system that can be quickly and easily resolved. Because we know that it can be difficult to remember to test your alarm system, we can program your alarm system to automatically test monthly. Automatic monthly testing is an additional $2 per month. Call us for more information and to have your system programmed to automatically test.
~ Reminders ~
Your alarm system is monitored by All American Monitoring. They can be reached 24 hours a day, 7 days a week at 1.800.318.9486 in regards to alarm signals and cancelling false alarms.
We do not accept cash payments for monitoring fees, service calls, or installs. Checks or money orders only please. No post-dated checks. Service call fees are due onsite or are billable for a $5 invoicing fee.
NEW REFERRAL PROGRAM!! Receive up to $100 when your referral’s alarm system is installed. There is no limit to the number of people you may refer.
Testing your alarm system on at least a monthly basis helps you feel secure knowing your system
will protect you when the need arises. Please call our service department at extension 304 if you need
assistance with this process or if your alarm system needs repair.
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AFFORDABLE SECURITY AND PROTECTION, LLC OFFICE HOURS: MON – FRI, 8:30am – 4:30pm
MAILING ADDRESS: CORPORATE OFFICE LOCATION:
P.O. BOX 850065 2100 GOVERNMENT STREET, SUITE C
MOBILE, AL 36685 MOBILE, AL 36606
Visit our website: www.ASAPAL.com Toll Free: 1.866.478.0078